Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control. Please expect a delay of few business days during holidays and special occasions (e.g. bow drop weeks)

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer free shipping within Canada (no trackig included). Different options are offered at checkout.

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

International Shipping

We offer international shipping worldwide.

Shipping charges for your order will be calculated and displayed at checkout.

How do I check the status of my order?
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Bowtifulbowsforyou is not responsible for these charges if they are applied and are your responsibility as the customer.

When your order has shipped, you will receive an email notification from us which will include a tracking number (if this option was selected) you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at info@bowtifulbowsforyou.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one.

Since all items are handmade and customized we DO NOT accept returns. We do, however, elaborate refunds on damaged items only. Please chat with us or contact us at sales@bowtifulbowsforyou.com to evaluate your case and establish if you are eligible for a refund. You can consult our full return policy here.

If you have any further questions, please don't hesitate to contact us at support@bowtifulbowsforyou.com.